What tenants say

Manuel

Germany, 2026/9/30

Agent: Kyle

"Kyle is very kind, attentive and professional. We visited many different apartments together and he quickly understood what I was looking for. He took care of all the negotiation with the landlord which made moving in smooth and easy. I can only recommend him!"

Aleksandr krodit

Russia, 2026/9/29

Agent: Agnes

"Agnes listens carefully to my ideas and helps fulfill my requirements. Many thanks for her assistance. She recommended an apartment that my wife and I both like. I really appreciate it! "

Png Wei Teng

Singapore, 2026/9/29

Agent: Cherry

"She is a very kind and helpful agent that will always try her best to help us. Very thankful for her help!"

Alvaro

Spain, 2026/9/29

Agent: Cherry

"I had a great experience with Cherry. She showed me the apartment very thoroughly and was very helpful throughout the whole process. She also accompanied me to complete the police registration, which can be quite difficult for foreigners. Very professional, responsive, and helpful. Highly recommended."

Teresa

Spain, 2026/9/29

Agent: Tina

"It was my first time in Hangzhou. I'm really grateful for Tina's great support. With her help, I successfully found a suitable apartment. The whole process from viewing to move‑in went very smoothly. Highly recommended!"

寮犳枌

China, 2026/9/29

Agent: Cherry

"服务周到热情，做事仔细认真，合作的比较愉快，期待下次合作"

Karaseva Nadezhda

Russia, 2026/9/29

Agent: Kyle

"Everything was at the highest level. Kyle was always in touch, a very professional specialist. He knows English perfectly, which is a huge plus for foreign visitors. I recommend him for a promotion and an increase in salary. We will be happy to contact you again"

Patrick Gallant

United States, 2026/9/21

Agent: Cici

"Very hard working, thorough, and efficient. Went to great lengths to negotiate rent and get appliances fixed when they broke. Good English skills, easy to communicate with. Always responded to messages quickly. "

John Schwamb

United States, 2026/9/15

Agent: Cici

"In a word, CiCi is amazing. I found her through a friend's referral. She was immediately responsive and helpful. She shared multiple properties that met my company's requirements as well as my personal requirements. This is my second year in China, and I moved from Shanghai to Hangzhou. CiCi is incredibly thoughtful and easy to work with. She even sacrificed her time during the weekend to help me get settled into my new apartment. I give CiCi 5 stars, and strongly recommend her. 😃"

J.

China, 2026/9/1

Agent: Tina

"We contacted Tina online at the beginning. From our‑very first meeting, I could tell how professional she was, which earned my full trust. She put in tremendous effort and thorough research to find me a suitable apartment. Throughout the whole process, Tina was patient, reliable and highly‑professional. Her after‑sales service is also excellent. I would highly recommend her to anyone looking for a rental property."

Micarla

South Africa, 2026/8/31

Agent: Agnes

"She is ... Efficient - Got an me a good apartment in a limited amount of time. Helpful - When it comes to communicating with the landlords whether it is about an invoice or apartment furniture. Professional - When dealing with housing lease, contract stipulations etc."

Neha Raniwala

India, 2026/8/25

Agent: Tina

"Excellent service! Tina was professional, responsive and made the entire rental process smooth. Tina found the perfect place for us as we had lots of restrictions. Helped us to communicate with the landlord very efficiently. We've been with Hangzhou Plus for 10 years and they have always helped us with all our requirements. Highly recommend!"