What tenants say

Chan Chee Meng

🌍 Malaysia, 2025-09-20

Agent: Iris

"Overall, she is nice and responsible. Give fast feedback to my enquiry. "

Dr Miguel Nogueras

🌍 United States, 2025-09-19

Agent: Lisa

"Lisa has been a great deal of help since day one. She listened to my requirements after our first meeting and got me exactly the apartment I was looking for. In addition her services and dedication did not end upon signing of the lease. She has helped me with the basics such as identifying grocery stores, gym facilities and restaurants that would cater to my pallet. In addition she has coordinated cleaning services as well as water delivery. Furthermore I selected a new construction and despite of the minor issues that come with new constructions Lisa has been there working with the building management company as well as the landlord to ensure everything is taken care of. As an expat I could not have asked for a better person. She has definitely made the start of a new journey in my career a walk in the park. All I have to say is THANK YOU LISA!!! "

Elena

🌍 Russia, 2025-09-18

Agent: Iris

"Iris always help me a lot, will recommend to others surely when there is chance. Iris, thanks again"

Ariana

🌍 Hong Kong, 2025-09-17

Agent: Iris

"Iris has taken care of us very well, professional and attentive.thanks. "

Sara

🌍 Spain, 2025-09-16

Agent: Iris

"Iris is so diligent, whenever we have any problem she solves it immediatly. Always happy to help us with everything."

Peder & Laura

🌍 Denmark, 2025-09-15

Agent: Leven

"We used Hangzhou Home and our realtor Leven was wonderful. She was very helpful and we really enjoyed working with her. She very quickly found a great place for us, within our prefered neighbourhood and within our price range. Furthermore, she stayed in touch and was always ready to answer any questions we might have. We will highly recommend Leven and Hangzhou Home. "

Bill

🇦🇺 Australia, 2025-09-14

Agent: Robert

"Hi Robert, I understand that there are now 2 additional Ford families living in Dreamland complex thanks to the efforts of PLUS. I am very pleased that you have been able to help and now the reputation of PLUS in Ford is very good. Both Katerina and I have been happy with PLUS in our time in Hangzhou. You have helped us with many issues, not only around the apartment but also in daily life. This is above and beyond your responsibilities, and we greatly appreciate your efforts and assistance. We continue to recommend you and your company to others based on our experience with you. Please make sure you continue to provide this level of service and assistance to all of our colleagues into the future. This will protect your reputation and ensure future business for PLUS. Thanks to you and your staff for the support and assistance, Sincerely, "

Katerina

🌍 Russia, 2025-09-13

Agent: Iris

"Iris has taken care of us very well, professional and attentive. She has gone over and above what was expected, and we have recommended PLUS to many others. She has helped with daily life issues, dealing with local markets, shopping, and many things which are not really her responsibility, but she has taken this on happily to be of assistance."

Neha

🌍 Russia, 2025-09-12

Agent: Iris

"Iris has always been very helpful to us. She has always given us prompt service. "

Farah ashi

🌍 Russia, 2025-09-11

Agent: Leven

"Leven is soo good she will make sure to find u the perfect flat as soon as possible "

Elena

🌍 Russia, 2025-09-20

Agent: Iris

" Iris always provide best quality service, thank you very much, Iris."

Douglas Huang

🌍 United States, 2025-09-19

Agent: Lisa

"After I got my apartment rented through PLUS, Lisa contacted me to learn about other service I might need to have a better landing experience. One area I really needed help was the process of getting my driver's license transferred. Lisa is very professional in aiding me with this process. She is very knowledgeable in all the process needed. She came to my work and pick up all the document needed for translation, and accompany me to get the health check and test date set up. She also sent me a file with all the possible testing questions in both English and Chinese. With her help, I successfully get my Chinese license without any issue. I sincerely appreciate her service and would recommend her to anyone. "