What tenants say
Recent feedback from foreigners who rented through us in Hangzhou
Justin H.
🌠United States, 2025-09-20
Agent: Sam
"Sam is incredibly helpful and responsive in meeting our needs. If there is ever something I need help with or have a question, I shoot Sam a Wechat or TXT message and he responds within 10 minutes! I have never once felt there was an issue that Sam did not address with his full and prompt attention. Definitely pick him if you are ever in need of housing in Hangzhou, you will be glad you did."
Bala
🇮🇳 India, 2025-09-19
Agent: Sam
"Sam, it was a great pleasure to know you. Great and super fast service, just one day and one apartment you showed and I could finalize same day. Best part is after sales service, I still talk to you for my needs here, thank you. I would suggest to all my friends whoever need any support in Hangzhou."
Susie(¶¡ÏãÒ½Éú)
🇨🇳 China, 2025-09-18
Agent: Sam
"Sam is really nice, He dealt with the problem in a highly professional way¡£"
Jord Linthorst
🌠Netherlands, 2025-09-17
Agent: Lisa
"Dear Plus, We have been very happy with your service and support so far. To start with: Kevin helped us to find our nice apartment. He showed us around and advised us all the way in a very professional and patient way. He was very helpful. Secondly: from the day we arrived Lisa was there for us to help us with everything. Especially for us coming into a new country with little knowledge of the language this is worth a lot. Lisa has supported us with numerous things in the past weeks and especially did a great job in finding an Ayi for us. The fact that she is available all the time for small and bigger topics is really great. Thanks to both for doing a lovely job. Best Regards. The Linthorst family "
Mayuri
🇮🇳 India, 2025-09-16
Agent: Iris
"Iris you are doing great job to us. We really liked your service. Compare to other agents you are really good. Thank you Regards MayuriBala"
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🌠Hungary, 2025-09-15
Agent: Iris
"We had very good expirience with iris, she was super helpful, her English is very good, and she supported us and was available for every matter. "
Carolyn Baldonado
🌠United States, 2025-09-14
Agent: Lisa
"Lisa was extremely helpful with my move-in process and had a wonderful attitude. I really appreciate all her assistance as soon as I arrived to Hangzhou. Without her, I would have struggled finding my way around and getting my necessities for the first day. She went above and beyond so thank you so much Lisa!"
Will
🌠United States, 2025-09-13
Agent: Lisa
"Lisa has been great - she helped me get my driver's license here in China and expertly navigated me through the process. She also helped reschedule my test when something came up and even ran my passport to me at the train station when I forgot it. Her service was truly above and beyond!"
Leonardo
🌠Brazil, 2025-09-12
Agent: Daniel
"i have no words to describe how greatful i am for what Daniel have done for me and my wife! we came from a holidays in Ukraine to China and we needed a short term contract for a apartment here! and we had about 4 days to find something that is very hard! we contact another companies and agent and most of them said that was impossible to rent something so fast and for short period! so god put this man on our way and gave us his word that he would make his best and he did better than that! we are very happy and satisfied for what he found for us! just want to recommend him and his services because he really worth it! thx u all! hugs from Brazil and Ukraine! 🇧🇷🇺🇦🇨🇳"
AMY
🌠South Korea, 2025-09-11
Agent: Lisa
"I always appreciate Lisa's help. She gives me prompt response even on weekend night. She try to communucate with management office smoothly. It makes me comfortable and happy life in china. Thanks again."
Amy
🌠United States, 2025-09-20
Agent: Iris
"Iris helped me find a place when all of the other agents I went to said there was nothing available. She definitely takes care of you and does her best. "
Brian
🌠United States, 2025-09-19
Agent: Lisa
"Lisa is very helpful and quick to respond to any concerns I have about the apartment. "