What tenants say
Recent feedback from foreigners who rented through us in Hangzhou
Kim
🌠Russia, 2025-09-20
Agent: Tina
"Tina is a very helpful, warm-hearted, responsible agent who really gave me prompt support whenever I needed. She is undoubtedly a wonderful asset to the brand image of PLUS housing agency. "
Robert James Murtagh
🌠South Africa, 2025-09-19
Agent: York
"York has been such a tremendous help from beginning to end, China needs more people like him! He is fantastic at what he does and helpful is an understatement as he is genuine and kindhearted as well. Myself and my partner Simoné will recommend him to anyone who seeks to find their lovely new apartment as he will make it happen for you i have no doubt about it. I wish there was a rating system out of 10 because i would give him 20. Thank you York so much from the bottom of our hearts,you have no idea what it means to us especially being foreigners in a different country, you treated us with utmost respect and kindness, which we will never forget and we surely would like to repay you for your kindness one day in the near future. "
Jawad
🌠Russia, 2025-09-18
Agent: Freya
"Excellent customer service, very polite and dedicated, easy to communicate which makes easier to convey our housing requirements. Appreciate it!"
Lisa Bernice
🌠New Zealand, 2025-09-17
Agent: Iris
"Iris is great, she provide after service, even in the weekends, even it s small problem, such as gas switch, how to pay bill..etc, i will recommend her to you as your agency in Hangzhou."
John
🌠Russia, 2025-09-16
Agent: York
"I was more than satisfied with the service York has provided. I was really glad that we could communicate without any issues. He¡¯s a friendly, helpful person. Thank you York. "
Matt
🌠United States, 2025-09-15
Agent: Cherry
"Thank you for your patience with me as I tried to find an apartment that met my needs. You were very helpful and friendly, I appreciate it."
Mark Champage
🌠United States, 2025-09-14
Agent: Cici
"I moved from USA to China for a two (2) year relocation. Cici was my local relocation person and she did a great job. She was always available with WeChat to answer any question I had. Also, during the apartment search she was really interested in getting me something that I wanted and not just to settle me. She knows the area and what works best for Expats like myself. Very professional and effective. "
Per Andreasson
🌠Sweden, 2025-09-13
Agent: Iris
"We have had Iris as our Agent for almost 3 years and we are very satisfied with Iris very professional service. Always quick to act if any problems arises and Always very willing to help out in the best way!"
Amit Ranjan
🇮🇳 India, 2025-09-12
Agent: Cici
"Cici has been my property agent. She helped us find office and apartment, both top class. Even after finding the office and apartment, Cici helped us with fittings and maintenance. As I cannot speak Chinese, Cici has also been helping me with dues payment. She is very proactive, keeps on top of all due payments and reminds me, and I really appreciate that. She checks in regularly with me asks for updates an if I am facing any problems. I would recommend Cici to anyone looking for office/apartment in Hangzhou. She is very good at her job. "
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🌠Russia, 2025-09-11
Agent: Freya
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Ahmed
🇨🇦 Canada, 2025-09-20
Agent: York
"York helpped me find an apartment when I was overseas, he did a great job in doing so"
Dawei Yang
🇨🇳 China, 2025-09-19
Agent: Tina
"Thanks for translating between me and my tenant. I wish we can cooperate again in the future."