What tenants say
Recent feedback from foreigners who rented through us in Hangzhou
Orville
🌍 United Kingdom, 2025-09-20
Agent: Sherry
"Sherry did, an awesome job showing me, the available apartments andthe area. Such a great warm welcome to Hangzhou deserves, A five star review. Thank you"
Anastasiia
🌍 Ukraine, 2025-09-19
Agent: Agnes
"I'm really happy that Agnes is the one who helped me to find apartment. She's really responsible: always answer my messages in no time, find a solution for any problems, communication with her is pleasant and friendly. I would like to use services of HangzhouRent in future because of experience of trust and responsibility."
Choon Peng Leow
🇸🇬 Singapore, 2025-09-18
Agent: Kyle
"Great service! Kyle was friendly, professional, and always quick to respond. He helped us find a beautiful apartment and made the whole process easy and stress-free. We highly recommend Kyle to anyone looking for a home in Hangzhou. Thank you again!"
Danie de Beer
🌍 South Africa, 2025-09-17
Agent: Cici
"Cici: The Exceptional Housing Agent Every Foreigner in Hangzhou Needs In the bustling expat community of Hangzhou, finding the right home can feel like navigating a labyrinth of language barriers, cultural nuances, and unfamiliar rental practices. From the moment I first contacted her +/- 7 years ago, it was clear she operated on an entirely different level. Cici isn’t just a housing agent; she’s a dedicated partner who truly understands the unique needs of foreigners settling into life in Binjiang or beyond. She is professional, hands-on, endlessly helpful, and deeply experienced. I recommend her to any foreigner without hesitation. My search began during a particularly busy period at work. I needed a new apartment closer to Hangzhou International School that would suit both my professional lifestyle and my family’s comfort, including space for our cats who were stressed from a recent move. What sets Cici apart is her professionalism. Every interaction is polished and reliable. She communicates promptly via WeChat, follows up on details, and maintains impeccable records of viewings, negotiations, and paperwork. When a minor issue arose with the internet installation post-move, she followed up persistently until it was resolved—something many agents would consider “not their problem?once the lease was signed. Her dedication extends to all matters regarding the rent: explaining fee structures clearly, mediating any disputes fairly, and ensuring both parties honor the agreement.For anyone relocating to Hangzhou—whether for work at international schools, tech companies in Binjiang, or simply to experience this beautiful city—Cici is the agent you want on your side."
Darya
🌍 Russia, 2025-09-16
Agent: Tina
"Tina offered excellent‑quality service. She is quick to reply, patient and professional. She fully understood my housing demands and helped me finish the whole rental procedure smoothly. I highly recommend her."
Maryia
🌍 Belarus, 2025-09-15
Agent: Tina
"Weve worked with Tina for the second time renting a property, and the experience was fantastic again! Professional, responsive, and always helpful throughout the whole process. Highly recommend her services to anyone looking for a smooth rental experience. "
Ryan Lee
🌍 South Korea, 2025-09-14
Agent: Cici
"I had a great experience working with Cici to rent a house in Hangzhou. She was professional, responsive, and patient throughout the entire process. She took the time to understand my requirements and helped me find a home that perfectly suited my familys needs. Cici was always quick to answer my questions, explained everything clearly, and made the rental process smooth and stress-free. Her local knowledge and attention to detail were extremely helpful, especially for someone relocating. I truly appreciate her excellent service and would highly recommend Cici to anyone looking for a reliable and trustworthy housing agent in Hangzhou."
George Griffiths
🌍 United Kingdom, 2025-09-13
Agent: Cici
"Cici was a wonderful help, everything ran smoothly and efficiently and helped every process from finding aprtments through to documentation. Very nice person and would highly reccomend for any forigner looking for an apartment in Hangzhou!"
Tafadzwa Leroy Chiteza
🌍 Zimbabwe, 2025-09-12
Agent: Agnes
"Agnes has been great to work with. She always finds nice places and makes the whole process simple and convenient. Communication is easy since she speaks English, and she takes care of everything on time so moving in is stress-free. Shes always responsive and quick to handle any issues that come up. She also keeps us informed about any documents or applications we need to complete. I highly recommend Agnes for her professionalism, reliability, and excellent service."
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🌍 Taiwan, 2025-09-11
Agent: Cherry
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Chantel
🌍 South Africa, 2025-09-20
Agent: Tina
"We had an excellent experience working with Tina to find our new apartment. From the very beginning, she was professional, responsive, and genuinely committed to helping us find the right home. Tina took the time to understand our needs and preferences and carefully selected properties that matched what we were looking for. She was always available to answer questions, provide advice, and guide us through the process, making what can often be a stressful experience feel smooth and straightforward. Her knowledge of the local rental market, attention to detail, and friendly approach made a real difference. We truly appreciated her patience, honesty, and dedication throughout our apartment search. We would highly recommend Tina to anyone looking for a reliable and professional rental agent. Thank you, Tina, for helping us find our wonderful new home!"
Valeryia
🌍 Belarus, 2025-09-19
Agent: Agnes
"Really grateful to Agnes! She found a nice place in the city center for me and my dog, the area turned out to be soo nice and lovely also she meet me at the gate to check the apartment which is also really good. Agnes found this place in less than 4 days 🫶🏻🫶🏻???? Big thanks ."